FAVOURITES
Christchurch Central
Barista, Bar Staff, Waiter
Over 2 Years Experience:
Timaru Information Centre, Timaru
Coffee Culture, Timaru
Theobroma, Christchurch, Christchurch
Timaru Information Centre, Timaru
Visitor Information Representative
11/2015 - 7/2016
Customer Service- Face to face, email. phone Cash Handling- till reconciliation, eftpos, cheque Computer- learnt and used daily upto ten different booking systems, Keyboard, Microsoft Office Suite. Booking- activities, transport, accommodation
Coffee Culture, Timaru
Cafe Allrounder
8/2015 - 3/2016
Customers Building a rapport with customers especially regulars. Engaging with a variety of people. Upselling products such as add-ons, culture cards, upsizing. Handling cash, Eftpos and culture cards. Barista- Pulling coffee shots to the right time and quality for a perfect shot. Steaming and stretching the right amount of milk. Learning and remembering an extensive list of drinks including cocktails. Making sure my work station is clean and well stocked. Food- Preparing food for the day. Displaying food attractively in the cabinet. Being aware of dietary requirements such as gluten-free, egg-free and dairy-free. Heating and plating food using correct portions and making it look good on the plate. Making sure my work station is clean and well stocked Running- Taking food and beverage out to the correct table with a sense of urgency Clearing dishes and cleaning tables as required. Making sure customers have everything they need and are happy. Stacking dishes safely, washing them then putting dishes through the steriliser. Making sure my work station is clean and well stocked. Cleaning - Vacuuming Cleaning Bathrooms Glass Polishing Dusting
Theobroma, Christchurch, Christchurch
Cafe Allrounder
2/2017 - 12/2019
Station One Cafe, Christchurch, Christchurch
Cafe Allrounder
2/2020 - 3/2020
LCQ Certificate
Distinction in City and Guilds Diploma in Food and Beverage Service. Aoraki Polytechnic Certificate in Professional Restaurant, Wine and Bar Service
Aoraki Polytechnic
2010
• Merit and Distinction in City and Guilds Diploma in International Tourism. Aoraki Polytechnic Certificate in International Tourism.
Ara Institute of Canterbury
2015
• New Zealand Certificate in Business (Administration and Technology)
Otago Polytechnic
2017
Only paying members can unlock this Job Seeker's referees.
I have over fifteen years' customer service experience, ten of those years' in hospitality. I've worked in both cafes and restaurants;, I really enjoy working in cafes and understand the sense of urgency required to from taking a Customer's order to taking their coffee out to them, while still giving excellent customer service. I am a bubbly, approachable and responsible person who enjoys working in a team environment, given the opportunity I will prove myself to be a valuable asset to any work place. I have very good initiative and enjoy working in a fast-paced environment and thrive on learning and training others.
3 words that you believe would sum-up a great bar person:
Excellent Customer Service
Initiative
Efficiency
If you were a drink, what type of drink would you be and why?
Margarita
Bit of sweet, dash of sour, add some salt whole lotta fun
What coffee machines have you used? And, on a good day, how many coffees can you make per hour?
Wega
Rancilio
What do you order when you're on the other side of the machine?
Mocha
Iced coffee - Double shot + ice cubes + milk = Perfection
Can you carry three plates?
Yes
If those plates were for you, what would be on them?
Steak
Fish and Chips
Salmon
