ChartwellBarista, Waiter, Hotel Guest Services
1 - 2 Years Experience:Bluestone Steakhouse, HamiltonSutcliffe Matson Law, AucklandCafe Botannix Palmers Garden Centre, Hamilton, Hamilton
Bluestone Steakhouse, Hamilton Waitress/Front of House Staff (some minimal barista experience) /2017 - 0/2020
My years as a waitress have trained me to keep my cool and maintain confidence in a fast paced environment, to know our products well, how to ensure customer satisfaction and a good team dynamic to keep business thriving.
I was nominated by my manager for most outstanding Senior FOH (Front of House) Team Member at the Lawrenson Groups yearly awards in 2018.
We also won Best Front of House Team at the 2019 awards.
Sutcliffe Matson Law, Auckland Law Clerk /2016 - 0/2020
I have spent four summers, or the equivalent of 14-15 months, working for Sutcliffe Matson Law.
During my time there I drafted many letters to clients and also picked up how to draft Wills, Enduring Power of Attorneys, Property Sharing Agreement, Contracting Out Agreements, First Advice letters (i.e. for Building Contracts etc.) and a range of other documents off the precedents provided. I also filled in for the receptionist on occasion and booked appointments. I have become familiar with how a small law firm operates and it is an environment I am now comfortable working in.
Cafe Botannix Palmers Garden Centre, Hamilton, Hamilton Waitress /2013 - 0/2015
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I'm competent, self-motivated and friendly!
What coffee machines have you used? And, on a good day, how many coffees can you make per hour?
What do you order when you're on the other side of the machine?
A Mocha or a Chai Latte
Can you carry three plates?
If those plates were for you, what would be on them?
Eggs Bene or French Toast.
3 words that you believe would sum up what it takes to be a Hotel Guest Services superhero:
An engaging manner, a great smile, and the ability to anticipate a guest's needs
Who would be your dream guest?