IlamWaiter, Hotel Guest Services, Retail sales assistant, Check-out / Cashier, Assistant manager / Supervisor
Over 2 Years Experience:Heritage Christchurch, ChristchurchNovotel Cathedral Square, ChristchurchTutto Bene, Christchurch
Heritage Christchurch, Christchurch Recpetionist/Reservations 1/2018 - 9/2018
• Taking reservations/general administration work
• Transferring phone calls and taking messages for management
• Conversing with wholesalers
• Parking Guest cars and taking luggage to rooms
Novotel Cathedral Square, Christchurch Receptionist 1/ - 0/
Tutto Bene, Christchurch Waitress 7/2016 - 1/2017
Tutto Bene - Front of house (Casual) July 2015 - January 2016
• Taking orders
• Setting tables
• Serving meals
Entré, Ara Manager
Front desk reception, Porters, Housekeeping, Room service
Can you carry three plates?
If those plates were for you, what would be on them?
3 words that you believe would sum up what it takes to be a Hotel Guest Services superhero:
Hospitable, Team spirited, Shows initiative.
Who would be your dream guest?
How would you describe your personality?
Confident, motivated and approachable are some words to describe me. I have a kind nature and a strong sense of leadership. Most people describe me as a “Social butterfly”. I’m always willing to go above and beyond my duties.
What qualities do you like in a sales assistant when you're the one doing the shopping?
Someone who genuinely has my interest at heart.
How do you like to be treated by cashiers/check-out staff when you're buying something?
A smile goes along way.
How would you describe your management style?
I am a fair manager, I am not a huge believer in hierarchy. I treat my staff as equals because I believe that helps them to respect you more and are going to see you less as a threat.
What's your favourite music to put on in the store on a Friday?
You only live once - The Strokes