ChristchurchBar Staff, Waiter, Check-out / Cashier, Hotel Reception
1 - 2 Years Experience:Incheon International Airport, Jung-guYHA Aoraki Mt Cook Backpacker Accommodation, Aoraki Mount Cook Village, Aoraki Mount Cook VillageSKYCITY Auckland Convention Centre, Auckland, Auckland
YHA Aoraki Mt Cook Backpacker Accommodation, Aoraki Mount Cook Village, Aoraki Mount Cook Village Hostel Assistant 9/2017 - 2/2018
Ensured all guests are welcomed, treated courteously at all times and given assistance or information as required.
Maintained presence at the front desk, including guest checking-in/out, providing assistance and processing financial transactions through system.
Provided guests with accurate information and advice to assist them with onward travel.
Promoted and sell travel and activity products.
SKYCITY Auckland Convention Centre, Auckland, Auckland Convention & Out-catering Attendant 5/2016 - 8/2017
Learned, Experienced, Contributed to many different events.
Executed international and local multi-day events, banquets, conferences, cocktail parties, day meetings and functions on and out-site of convention Centre guests up to 900.
Attended to guest's inquiries, requests and complaints.
Assisted to pack in and out facilities based on floor plan.
Improved the knowledge of Food and Beverage operations/products.
Performed cashier and bar attendant duty on 2017 ASB Tennis classic and 2017 World Masters Games.
Checked state of consumables items.
E.g. Stock checks of individual tea bags, sugar, cups and ext.
Incheon International Airport, Jung-gu Hotel Reception 6/2018 - 2/2019
Welcomed visitors warmly and make sure they are comfortable with staying.
Ensured that all arrival guests with flight details are paged and assisted with transfer.
Maintained detailed knowledge of all facilities and services offered by the hotel and the airport.
Confirmed that there is a thorough hand over at the completion of each shift.
Cooperated with airlines and online travel agencies for reservations/cancellations.
Accurate Daily check of current exchange rate and display for guests.
Received, sorted and distributed daily email.
Must know all Hotel products and services and actively recommend to guests.
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I am a super friendly and outgoing person therefore I thrive working within hospitality. I work well within a team and truly handle under pressure situations calmly and execute a hospitable environment in doing so. I aim to provide my enthusiastic attitude and my willingness to learn and develop my abilities and skills further.
3 words that you believe would sum-up a great bar person:
Nice smile, knowledge of beverage and multitasking
If you were a drink, what type of drink would you be and why?
I would be a wine cause wine is getting better and worthy as time goes on.
Can you carry three plates?
Sure, I can
If those plates were for you, what would be on them?