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Get The BEST Front Of House Team Around!

September 24, 2018
  • Get The BEST Front Of House Team Around!

When

10am-12pm, 2nd October 2018

Venue

CQ Hotels, 223 Cuba St, Te Aro, Wellington 6011

Presented by

Lisa Marchi, Serious about Service


Coming to Wellington in October, this Front of House induction training course is tailored to hospitality new-comers to help them improve service and gain confidence in the important hospitality basics.

The content covered is also a great refresher for existing junior staff wanting to upskill. This hands-on workshop will cover: 

  • carrying three plates

  • clearing a table

  • correct wine pouring

  • customer service

  • upselling and sales techniques

  • dealing with customer complaints

  • creating a memorable customer experience

And many other key skills important to Front of House. 
 
Numbers are strictly limited so book in quick to avoid disappointment. 
 
 
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